Restaurant Operations Manager

2 months ago


Palatine, Illinois, United States Wingstop Full time
Job Description

Job Title: Restaurant Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Wingstop. As a Restaurant Operations Manager, you will be responsible for leading the restaurant team to achieve exceptional customer service, sales growth, and operational excellence.

Key Responsibilities:

  • People Management:
    • Recruit, train, and develop a high-performing team of restaurant staff.
    • Ensure a safe and healthy work environment for all team members and guests.
    • Develop and implement effective performance management and development plans.
    • Make final hiring and separation decisions for the restaurant.
    • Create and manage team member schedules to ensure optimal staffing levels.
  • Financial Management:
    • Monitor and control all aspects of restaurant operations, including budgeting, forecasting, and financial analysis.
    • Develop and implement strategies to drive sales growth, reduce labor and food costs, and improve profitability.
    • Meet or exceed sales and profitability targets set by Operations Leadership.
  • Operations Management:
    • Maintain high standards of operational excellence, including food quality, customer service, and restaurant appearance.
    • Identify and communicate maintenance and repair needs to the Facilities Department.
    • Ensure compliance with all company standards, policies, and procedures.

Requirements:

  • Minimum of 5 years of experience in restaurant management or a related field.
  • Proven track record of success in leading high-performing teams and driving sales growth.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to analyze financial data and make informed business decisions.
  • Knowledge of labor laws and regulations.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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