Academic Support Specialist

6 days ago


Atlanta, Georgia, United States GeorgiaGov Full time

Job Summary:

GeorgiaGov is seeking a highly motivated and experienced Academic Support Specialist to join our team. As a Student Success Coach, you will play a critical role in advising students on academic requirements, course selection, and graduation requirements.

Key Responsibilities:

  • Advise students on academic requirements, selection of courses, and graduation requirements.
  • Review and interpret placement and other standardized test scores, unofficial transcripts, and course prerequisites.
  • Perform and interpret degree audits.
  • Attend program and division information sessions and respond to questions.
  • Participate in outreach and student recruitment activities, open house events, and other recruitment activities as requested.
  • Collaborate, communicate, and coordinate with internal and external services and programs to foster a holistic approach to student support.
  • Refer students to appropriate resources for additional support as needed.
  • Meet weekly on an individual or group basis with students to develop targeted educational and career pathways, monitor performance and academic progress, maximize resources and services, and serve as a trusted resource for students to ensure understanding of the academic process.
  • Respond appropriately to early alert situations; monitor and document student academic achievement, persistence, and compliance with plans for success and career placements.

Requirements:

  • Bachelor's degree in a related field and two (2) years of related work experience.
  • Note: Experience may substitute for the degree on a year-for-year basis.

Preferred Qualifications:

  • Master's degree in counseling, higher education, social work, or a related field and 2 years' experience as an academic coach, academic/career advisor, or other role in student support services in higher education, nonprofit, or community services.
  • Experience with student retention practices/programs and knowledge of financial aid practices, student development/retention strategies, curriculum standards, instructional strategies, and assessments.
  • Advanced computer skills and experience with educational technologies, learning software, and online assessment tools/student database systems such as BANNER or other student database systems. Knowledge of financial aid practices in a higher education setting.


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