Retail Sales Lead
4 days ago
Fabletics Retail is seeking a highly motivated and customer-focused Retail Sales Lead to join our team. As a Retail Sales Lead, you will be responsible for providing an exceptional customer experience, driving sales, and supporting store operations.
Key Responsibilities:- Embody our brand culture and values, providing insight to customers on how to live their passion.
- Engage customers in new and meaningful ways by providing knowledge on our products, including fabrics, features, fit, and function.
- Drive customer engagement through store events, promotions, and community projects.
- Provide training and feedback on our customer experience playbook and performance expectations.
- Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
- Maintain store merchandising guidelines to create an easy-to-shop environment and add value to the customer's purchase journey.
- Actively participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
- Strive for excellence, meeting and exceeding store objectives in performance, productivity, efficiency, and quality standards.
- Serve as a resource for general product knowledge to all customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify potential issues.
- Unpack boxes for inventory as required, which may weigh 10-30 pounds.
- 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
- Knowledge and familiarity of active lifestyle choices, such as yoga, cycling, Pilates, weight training, running, and nutrition.
- Ability to socially interact with customers, employees, and business partners inside and outside the store environment.
- Ability to work with large teams.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- High degree of comfort dealing with ambiguity, including the ability to take initiative when opportunities arise.
- Familiarity with retail inventory and POS systems.
- Self-motivated, a good communicator, and able to bring out the best in others.
- Ability to multi-task, set priorities, and work well under pressure.
- Flexibility in work hours, open to working evenings, weekends, and national holidays.
- This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours, with occasional stooping, kneeling, crouching, and climbing ladders.
- Applicants must be 18 years of age or older.
- A salary between $20.00 per hour, depending on experience.
- 70% employee discount on Fabletics Brands.
- Free outfits each month.
- Paid Sick Time.
- 401k match.
- Annual Bonus Plan.
- Paid Time Off.
- And more.
- Willing to work a flexible schedule, including evenings, weekends, and holidays.
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