Retail Sales Lead

5 days ago

Los Angeles, California, United States Pressed Juicery Full time
About Pressed Juicery

Pressed Juicery is a leading cold-pressed juice and plant-based treats brand dedicated to making plant-forward living as convenient and delicious as possible. Our mission is to pave the way for plant-forward living by making real healthy food accessible to everyone.

Job Purpose

We're seeking a highly motivated and customer-focused Retail Sales Lead to join our team. As a subject matter expert in health and wellness, you'll be responsible for influencing others and making an impact on their daily lives through health and nutrition. Our teams are eager to learn about our customers' lifestyles, match their needs with the benefits of our products, and guide customers to reach their goals.

Key Responsibilities
  • Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and an impeccable customer experience.
  • Lead the selling process to ensure goals are met during shifts for all employees.
  • Foster a customer-focused selling culture, modeling the service and sales experience.
  • Provide individual and team performance feedback and recommendations to managers.
  • Coach and elevate team performance in the moment to maximize team selling potential, setting clear goals and expectations with all associates on every shift.
  • Support onboarding of new employees and continued training of the selling team.
  • Be a brand ambassador, supporting community engagement and local store marketing partnerships to increase brand visibility.
  • Support order and inventory processes where applicable.
  • Perform opening and closing duties, including execution of bank deposits, receipt of shipment, and interpretation of company directives when assigned as manager on duty.
  • Lead by example, reinforcing company policy and ensuring a safe and respectful work environment for all members.
  • Utilize POS and related computer systems to ensure efficiency.
Requirements
  • Possess a passion, knowledge, and interest in health, fitness, and/or wellness.
  • Ability to build customer relationships and deliver exceptional service.
  • Relentless ability to achieve results.
  • Ability to quickly adapt and embrace new procedures, processes, and shifts to priorities.
  • Proven success in achieving goals through customer-centric selling.
  • Excellent team player with the ability to lead and work independently.
  • Strong verbal and written communication skills with a proficiency in English.
  • Keen understanding of sales principles and customer service practices.
  • Previous retail, restaurant, or hospitality leadership experience preferred, with previous cash-handling and POS experience.
  • Ability to move and/or lift up to 50 pounds.
  • Must have a valid California Food Handler Card or applicable state required certification.
  • Hours vary Monday-Sunday, days, evenings, and weekends, with flexible availability including holidays.

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