Housekeeping Team Lead

2 weeks ago


Virginia Beach, Virginia, United States Hilton Grand Vacations Full time
About Hilton Grand Vacations

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our team members.

Compensation Package

We offer a competitive salary of $70,000 per year, as well as benefits such as day one benefits eligibility, recognition programs and rewards, discounted hotel rates, and a 401(k) program with company match.

Job Description

The Housekeeping Manager will be responsible for the day-to-day execution of housekeeping duties and will work to maintain a high level of guest happiness, cleanliness, and upkeep of rooms.

This role cultivates an environment of inclusion, collaboration, and outstanding guest service for all team members to follow. The ideal candidate will have prior housekeeping supervisory experience and knowledge of housekeeping practices and procedures.

Key Responsibilities:

  • Cultivates an environment of inclusion, collaboration, and outstanding guest service for all team members to follow.
  • Supervises assigned Guest Room Attendants and leads their daily functions, resources, and scheduling outputs.
  • Inspects all units and public areas assigned.
  • Assists in the organization and maintenance of linen, supply, and other department inventories.
Required Skills and Qualifications

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

  • Prior housekeeping supervisory experience.
  • Knowledge of housekeeping practices and procedures for the planning, supervision, and completion of multiple and sophisticated assignments.
  • Strong digital literacy and the proficient use of related software applications such as Word, Excel, PowerPoint, & Access.
  • Ability to work a flexible schedule to include nights, weekends, and holidays.
  • Possesses effective written and verbal communication skills.
  • High school diploma or equivalent.
Benefits

We are committed to providing our team members with a comprehensive benefits package, including:

  • Day one benefit eligibility.
  • Competitive base pay.
  • Recognition programs and rewards.
  • Discounted hotel rates.
  • 401(k) program with company match.
  • Paid time off.
  • Paid sick days.

We strive to create a positive and inclusive work environment where our team members can thrive and grow professionally.



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