Client Liaison

2 weeks ago


Los Angeles, California, United States Tiffany & Co Full time
Role Overview:

We are seeking a skilled Client Advisor to embody the Tiffany brand in every client interaction, delivering an extraordinary experience that exceeds expectations.

The ideal candidate will be an excellent communicator and brand ambassador, conveying a passion for Tiffany and an entrepreneurial spirit in every conversation.

Key Responsibilities:

  • Develop and maintain strong client relationships, driving commercial results and delivering a significant portion of sales through repeat client business.
  • Elevate the in-store experience by consistently delivering memorable moments to every client, demonstrating the Tiffany Touch and Client Experience Behaviors.
  • Execute best practices in hospitality and store amenities, creating unique experiences and acting on NPS performance and client feedback.

Requirements:

  • Experience in retail or luxury retail, with a proven track record in achieving commercial results.
  • Ability to connect with clients, work non-traditional hours, and manage a diverse client base.
  • Proficiency in Point of Sales systems, client tracking systems, and Microsoft Outlook/email.


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