Desktop Support Specialist

7 hours ago


DeLand, Florida, United States Dexian DISYS Full time
Job Title: Desktop Support Specialist

We are seeking a highly skilled Desktop Support Specialist to join our team at Dexian DISYS. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop systems, audio-visual equipment, and network infrastructure.

Key Responsibilities:
  • Provide technical support and troubleshooting for desktop systems, audio-visual equipment, and network infrastructure
  • Install, configure, and maintain software applications and operating systems
  • Assist with the setup and configuration of wireless presentation devices and video conferencing equipment
  • Perform advanced troubleshooting and repair of complex technical issues
  • Collaborate with the Workstation Support Supervisor to resolve technical issues and improve system performance
  • Develop and maintain detailed technical documentation and records of all calls and issues
Requirements:
  • Advanced knowledge of Microsoft products, including operating systems, Office suite, and Outlook
  • Experience with computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments
  • Skilled at installing and providing technical support for audio-visual equipment in a professional environment
  • Ability to do advanced troubleshooting on various manufacturers of computers, peripherals, and audio-visual equipment
  • Ability to communicate effectively both verbally and in writing
  • Ability to read, understand, and comply with the department's policies
About Dexian DISYS:

Dexian DISYS is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. We are committed to connecting talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

We are an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.



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