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IT Support Specialist

2 months ago

DeLand, Florida, United States AppleOne Technical Staffing Full time
Job Summary

We are seeking a highly skilled IT Support Analyst to join our team at AppleOne Technical Staffing. As a key member of our support team, you will be responsible for providing technical assistance and support for our clients' audio-visual systems, computer hardware, and software applications.

Key Responsibilities
  • Provide advanced technical support for audio-visual systems, including installation, maintenance, and troubleshooting.
  • Assist with the setup and configuration of computer systems, software applications, and networked printers.
  • Perform advanced troubleshooting to resolve complex technical issues.
  • Collaborate with the Workstation Support Supervisor to troubleshoot specialized applications and provide technical assistance.
  • Assist with the setup and support of iPhone and Android phones.
Requirements
  • Bachelor's Degree in Computer Science, Information Systems, or a related field.
  • Advanced knowledge of Microsoft products, including operating systems and Microsoft Office suite.
  • Experience with computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to read, understand, and comply with the department's policies.
Preferred Qualifications
  • Experience with audio-visual equipment, including projection systems, LCD TV systems, and video conferencing equipment.
  • Knowledge of computer training facilities and the ability to maintain training software and equipment.
  • Ability to plan, organize, manage, and track projects.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.