Water Treatment Operations Manager
1 week ago
We are seeking a highly skilled and experienced Service Manager to join our team at Culligan International Company.
This role is responsible for managing the day-to-day operations of our service department, ensuring that customers receive exceptional service and support. The ideal candidate will have 3-5 years of front-line supervisory experience and a working knowledge of Microsoft Office programs.
Key Responsibilities:
- Manage a team of service technicians, installers, and route drivers to ensure efficient and effective customer service.
- Implement policies, procedures, and systems to improve customer satisfaction and loyalty.
- Monitor and enforce company policies and procedures to maintain high standards of performance.
- Coaching and counseling employees to address performance issues and improve overall productivity.
- Conduct monthly safety meetings and maintain a safe work environment.
- Distribute and communicate service manuals, service tip sheets, and product bulletins to staff.
- Achieve and exceed budgeted service and route revenues.
Requirements:
- 3-5 years front-line supervisory or management experience.
- Working knowledge of Microsoft Office programs, specifically Excel, Outlook, and Word.
- Valid driver's license and all state-mandated special motor vehicle operations certificates.
- Ability to stand and walk for long periods of time.
- Strong communication and customer service skills.
- Ability to occasionally lift and carry equipment weighing up to 200 pounds.
Salary:$80,000 - $120,000 per year
Location:Culligan International Company
About Us:Culligan International Company is a world leader in delivering superior water solutions that make a real difference in improving the health and wellness of consumers. We offer some of the most technologically advanced water filtration and treatment services and solutions. Our network of franchise dealers in North America, direct operations, and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries.
How to Apply:Please submit your application through our website.
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