Customer Service and Operations Director

19 hours ago


Melbourne, Florida, United States Culligan International Company Full time
Job Summary

Culligan International Company is seeking an experienced Customer Service and Operations Director to manage all aspects of service delivery, including customer satisfaction, route operations, and warehouse management.

Responsibilities
  1. Implement policies and procedures to ensure efficient and effective customer service.
  2. Assign and schedule daily service work, deliveries, and warehouse activities.
  3. Monitor and enforce company policies and procedures, maintaining a high level of customer satisfaction.
Qualifications
  • 3-5 years of front-line supervisory or management experience, preferably in water treatment or plumbing.
  • Strong communication and customer service skills, with the ability to lead and motivate a team.
  • Valid driver's license and all state-mandated special motor vehicle operations certificates.

Estimated Salary: $85,000 - $120,000 per year

About Culligan International Company

Culligan is a global leader in water treatment solutions, with a network of franchise dealers, direct operations, and other dealers across North America, Europe, and Asia.



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