Supply Chain Operations Manager

1 week ago

New York, New York, United States Wonder Full time
Job Title: Supply Chain Manager

About Wonder

Wonder is a food-tech startup that's revolutionizing the way people eat. We're on a mission to make world-class food accessible to everyone, no matter where they live. Our vertically integrated model allows us to offer a unique dining experience, with menus from award-winning chefs and iconic restaurants across the country.

About the Role

We're looking for an experienced Supply Chain Manager to join our Operations team. As a key member of our team, you'll be responsible for designing, planning, and managing our end-to-end supply chain. This includes helping us develop de novo supply chain technology systems, creating mid/long-term strategic network design, and managing daily tactical operations to drive a superior customer experience.

Key Responsibilities:

  • Supply Chain Visibility: Build visibility into and establish monitoring for the health and performance of our supply chain network and inventory positions.
  • Complex Problem-Solving: Manage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutions.
  • Risk Mitigation: Understand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channels.
  • Inventory Management: Manage and ensure all daily ordering, delivery, and receipt of product to Wonder restaurants.
  • Inventory Resolution: Lead and effectively resolve all inventory issues by working directly with restaurant general managers, suppliers, and product/engineering teams.
  • Transportation Management: Monitor and support resolution of all transportation issues that may arise through day-to-day operations.
  • Performance Metrics: Deliver industry-leading results in four core areas: service levels, in-stock, waste, and supplier performance.
  • Strategic Solutions: Initiate new ideas, create metrics, problem-solve using data, and implement strategic solutions with far-reaching influence.
  • Vendor Partnerships: Develop strong, mutually beneficial, high-performance partnerships with all vendors to ensure best-in-class customer experience.
  • Supply Chain Systems: Provide input to operations product in the design and development of key supply chain systems and technology platforms.
  • Stakeholder Engagement: Cultivate relationships with internal and external stakeholders to drive standard work, alignment, and productivity optimization.

Requirements:

  • 4+ years in supply chain operations, procurement, demand planning, and/or vendor management.
  • 2+ years of program or project management experience.
  • 2+ years of working cross-functionally with tech and non-tech teams experience.
  • 2+ years of experience defining program requirements and using data and metrics to determine improvements.
  • Knowledge of advanced SQL and advanced Excel; working knowledge of R or Python is not required but is a plus.
  • Bachelor's degree, preferably in a quantitatively rigorous course of study (not required though high mathematical aptitude is crucial to succeed in the interview process).

What We Offer:

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

Base Salary: $134,000

Our Commitment to Diversity, Equity, and Inclusion:

We believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We Look Forward to Hearing from You:

We'll contact you via email or text to schedule interviews and share information about your candidacy.

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