Field Claims Representative Opportunity

7 days ago


Madison, Wisconsin, United States The Cincinnati Insurance Companies Full time
Company Overview

The Cincinnati Insurance Companies is a leading provider of insurance solutions, dedicated to serving independent agents and their clients. Our company's commitment to excellence and customer service sets us apart in the industry.

Salary and Benefits

The salary for this Field Claims Representative position ranges from $55,000 to $76,000 annually, depending on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Job Description

This role involves investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements. The ideal candidate will be able to complete thorough claim investigations, interview insureds, claimants, and witnesses, and consult police and hospital records. They will also evaluate claim facts and policy coverage, inspect property and auto damages, and write repair estimates.

Required Skills and Qualifications
  • Availability and communicativeness during regular business hours
  • A desire to learn about the insurance industry and provide excellent customer service
  • Ability to work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • Preparedness to follow-up with others in a timely manner
  • A valid driver's license
Benefits and Amenities
  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match

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