Compensation and Benefits Advocate
7 days ago
This is a hybrid role in MADISON,WI.
We are seeking a skilled professional to join our team as a Claims and Benefits Representative. As a member of our team, you will be responsible for providing exceptional customer service to our clients while handling benefits and claims status inquiries.
About the JobIn this role, you will:
- Handle inbound calls regarding benefits and claims status.
- Provide information and assistance to clients on claim status and benefits.
- Collaborate with providers and members to resolve issues.
- Utilize your technical skills to navigate our systems and find solutions.
As a Compensation and Benefits Advocate at TEKsystems, you can expect a competitive salary range of $17.00 - $20.00 per hour, depending on your experience and qualifications. Additionally, we offer a comprehensive benefits package that includes:
- Medical, dental & vision coverage.
- Critical Illness, Accident, and Hospital insurance.
- A 401(k) Retirement Plan with pre-tax and Roth post-tax contribution options.
- Voluntary Life & AD&D insurance for employees and dependents.
- Short and long-term disability coverage.
- A Health Spending Account (HSA).
- Transportation benefits.
- An Employee Assistance Program.
- Generous Time Off/Leave policy.
To be successful in this role, you will need:
- Excellent phone skills and etiquette.
- Proficient PC skills, including email, record-keeping, routine database activity, word processing, and spreadsheet software.
- At least one year of call center experience.
- Medical insurance background is preferred but not required.
- A high school diploma or equivalent.
We value diversity and inclusion in our workplace and welcome applications from qualified candidates who share our commitment to creating a positive work environment.
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