Customer Service Representative
5 days ago
About Michaels
Michaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. We are committed to delivering exceptional customer experiences and creating a welcoming environment for our customers and team members.
Job Summary
We are seeking a Part-time Service Team Member to join our team at our store in Ann Arbor, MI. As a Part-time Service Team Member, you will be responsible for providing excellent customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.
Key Responsibilities
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Assist customers with their shopping needs by locating products, answering questions, and making recommendations.
- Maintain a clean and organized store environment by restocking shelves, facing merchandise, and completing other tasks as assigned.
- Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
- Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
- Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
- Perform other duties as assigned by management.
Requirements
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to lift up to 50 pounds and stand for long periods of time.
- Ability to work in a fast-paced environment and multitask effectively.
What We Offer
- A competitive hourly rate.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for career advancement and professional growth.
- A fun and dynamic work environment with a team-oriented culture.
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