Client Service Representative

2 weeks ago


York, Pennsylvania, United States VCA Animal Hospitals Full time
About the Role

We are seeking an experienced Client Service Representative to join our team at VCA White Rose Animal Hospital. As the face of our practice, you will be responsible for building and maintaining customer trust and confidence in our abilities.

Key Responsibilities
  • Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients.
  • Present and explain fees, including processing payments, and recommend products and services.
  • Manage medical records, charts, reports, and correspondence, and maintain a clean and safe hospital environment.
What We Offer

We offer a competitive compensation package, including a salary range of $16-$19/hour, as well as a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), and generous employee pet discounts.

Why Work with Us

VCA White Rose Animal Hospital is a proud member of the VCA Animal Hospitals family, dedicated to providing progressive medicine with compassion as a driving force. We are committed to creating an inclusive work environment where you can focus on your career, happiness, and the patients you serve.



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