Plumbing and HVAC Service Coordinator

2 weeks ago


Easton, Maryland, United States Service Today Full time
Plumbing/HVAC Dispatcher Position

We are seeking a dedicated individual for a full-time role as a Plumbing/HVAC Dispatcher.

Key Responsibilities:

  • Employ Service-Titan software for effective dispatching
  • Prioritize and manage service requests to achieve financial targets
  • Collaborate with the Service Manager and Call Center Lead
  • Monitor technician locations and schedules
  • Engage with customers regarding their appointments
  • Assign technicians to suitable service requests
  • Encourage completion of same-day services
  • Modify schedules to address urgent service needs

Qualifications:

  • Strong multitasking abilities with a keen eye for detail
  • Excellent communication skills
  • Proficient in Microsoft Office Suite
  • Resourceful and goal-oriented mindset
  • Sales experience is advantageous

Compensation and Benefits:

  • Competitive salary commensurate with experience
  • Comprehensive benefits package including dental, vision, and health coverage
  • 401(k) plan with company matching
  • Short-term and long-term disability insurance
  • Life insurance and paid time off
  • Employee assistance program and additional perks

We are an equal opportunity employer dedicated to fostering diversity in the workplace.



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