Store Manager in Training

4 days ago

Dublin, Ohio, United States Circle K Full time
Job Description

Job Summary:

The Store Manager in Training is responsible for assisting the Store Manager in the day-to-day operations of the store, including managing sales, inventory, and customer service. This role is ideal for individuals who are looking to develop their leadership and management skills in a fast-paced retail environment.

Key Responsibilities:
  • Leadership and Management:
    • Recruit, hire, and train positive and enthusiastic employees to provide excellent customer service.
    • Develop and manage tasks to ensure the store is clean, adequately stocked, organized, and well-kept based on company standards.
    • Maintain a professional and supportive image among subordinates and supervisors.
    • Schedule employees within company guidelines to maximize customer service and maintain store image.
    • Implement non-discriminatory management skills while hiring, training, counseling, motivating, and separating employees.
  • Site Relationships:
    • Develop positive and professional relationships with all suppliers.
    • Promote excellent service and resolve customer complaints in a timely and professional manner.
    • Promote and ensure a safe and positive public image within the neighboring community.
  • Training and Development:
    • Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
    • Train all employees to ensure customer service, site image, and marketing execution meet company standards.
    • Train all employees on safety procedures and promote safety awareness.
  • Communication:
    • Develop ways and means to ensure all employees receive proper communication in a timely manner.
    • Establish periodic ongoing communication meetings with all site employees and the Market Manager.
  • Organizing and Planning:
    • Evaluate and develop specific action plans to address the needs of the site to reach desired objectives.
    • Organize and maintain all site files and manuals.
    • Manage and supervise store employees to ensure all required and requested reports are completed accurately and timely.
    • Manage and supervise store employees to ensure all merchandise is stocked, attractively displayed, and priced correctly.
    • Ensure all required employment-related posters and signs are in a place easily accessible to all employees.
  • Financial:
    • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
    • Budget and forecast P&L lines, as well as understand and manage merchandise margins.
    • Safeguard and account for all money received and disbursed.
    • Perform all other financial analysis necessary to maximize sales and net profits.
  • Working Conditions:
    • Perform approximately all work indoors but will be required to work outside to clean parking lots, gas pumps, take out garbage, etc.
    • Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
    • Be exposed to occasional noise.
    • Work with a minimum of direction and supervision.
    • At all times work as an effective manager, supervisor, and leader.

Requirements:

  • High school diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
  • Ability to communicate (orally and in writing) in English.

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