Software System Support Specialist
7 hours ago
Agile IT Synergy, LLC is a leading provider of innovative IT solutions, delivering mission-critical technical support to government agencies. We're seeking a highly skilled Software System Support Specialist to join our team.
The ideal candidate will have a strong background in software-agnostic field support, with experience in providing technical administration, embedded data services, and analytical support for advanced analytic intelligence systems. The successful candidate will be able to work effectively in a fast-paced environment, providing expert-level support for workflow development, data source integration, and software utilization.
Key Responsibilities:
- Provide software-agnostic field support for forward-deployed users of operational systems
- Develop and implement technical solutions to resolve complex technical issues
- Collaborate with cross-functional teams to ensure seamless integration of technical support services
- Stay up-to-date with the latest technologies and advancements in the field
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or related field
- Minimum of 2 years of experience in software-agnostic field support
- Active Secret Clearance with TS Eligibility
Benefits:
- National health, vision, and dental plans
- Paid Time Off and 11 paid holidays
- Life Insurance
- Short and long term disability plans
- 401(K) retirement plan
- Incentive and recognition programs
- Relocation opportunities
- Tuition and certification reimbursement
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