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Customer Service Representative

2 months ago

Smyrna Georgia, United States Northwest Exterminating Full time
About Northwest Exterminating

We are a leading provider of pest control services in the Southeast, with over 65 years of experience and a strong commitment to customer satisfaction.

Job Summary

We are seeking a highly motivated and organized Administrative Professional to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our services.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer payments, schedule appointments, and manage customer accounts.
  • Collaborate with internal teams to ensure seamless communication and service delivery.
  • Develop and implement strategies to promote our services and increase customer engagement.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • No experience required, but a strong desire to learn and grow with our company.
  • Proficient in Microsoft Office tools, including Word, Excel, and PowerPoint.
  • Ability to pass a drug screen.
  • Northwest Exterminating is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer.
What We Offer
  • Competitive hourly rate, with opportunities for monthly sales commissions.
  • Comprehensive benefits package, including medical, dental, vision, maternity, and life insurance.
  • 401(k) plan with company match, employee stock purchase plan.
  • Paid vacation, holidays, and sick leave.
  • Employee discounts.
  • Industry-leading, quality, comprehensive training program.
Why Northwest Exterminating?

We are a stable and growing company, committed to making a difference in people's lives by creating healthier living and working environments. Our family-like culture is about making you feel welcomed and empowered. Come create extraordinary opportunities for yourself with Northwest Exterminating.