Front Desk Coordinator

3 weeks ago


Humble, Texas, United States BRANDON MIDDLETON STATE FARM Full time
Job Title: Front Desk Coordinator

As a Front Desk Coordinator at BRANDON MIDDLETON STATE FARM, you will be the first point of contact for our company's book of business. Your excellent customer service and superior phone skills will represent us in a professional manner. Our suite of products includes property, life, commercial, and banking services.

We are looking for someone with excellent communication skills, both written and verbal, to interact with clients via phone and in person. Responsibilities include resolving client inquiries, helping resolve service matters, expanding the business through networking and marketing products, complying with insurance standards and regulations, and providing excellent customer service. Additionally, you must be able to take good notes, exhibit organizational skills, and have proficiency in Microsoft Office, specifically Outlook and Excel.

Qualifications:
  • Previous experience in customer service or related fields
  • Ability to build rapport and relationships with a focus on customer service
  • Excellent written and verbal communication skills
  • Computer proficiency in Microsoft Office
  • Must be able to pass background check


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