Guest Experience Manager
2 weeks ago
Guest Experience Manager
As a Guest Experience Manager at McDonald's, you will play a vital role in ensuring that our customers have an exceptional experience every time they visit our restaurant. Your primary responsibility will be to lead the team in providing top-notch service, ensuring that every guest feels valued and satisfied with their meal.
Key Responsibilities:
- Lead the team in providing exceptional customer service
- Ensure that every guest feels valued and satisfied with their meal
- Work closely with the team to maintain a clean and welcoming restaurant environment
- Provide expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
Requirements:
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
What We Offer:
- Competitive pay starting at $15.25 / hour plus cash incentives
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan*Medical, dental, and vision benefits*And much, much more
Equal Employment Opportunity:
McDonald's Corporation and McDonald's USA, LLC (the Company) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Accommodations:
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.
A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.
Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
COVID-19 Safety:
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities.
We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.
We also fully support employees who stay home from work if they are feeling sick.
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