Café and Market Operations Supervisor

2 days ago


Raleigh, North Carolina, United States NC State Campus Enterprises Full time
Job Title: Caf & Markets Student Supervisor - Fall 2024

Join our team as a Caf & Markets Student Supervisor and contribute to the success of NC State Campus Enterprises. As a key member of our team, you will be responsible for supervising café and market operations, managing cash management, and leading a team of student employees.

Key Responsibilities:
  • Supervise café and market operations, ensuring excellent customer service and a positive work environment.
  • Manage cash management, including handling cash, operating a register, and restocking food items.
  • Lead a team of student employees, providing guidance, training, and coaching to ensure they meet their responsibilities.
  • Work on special projects assigned by the General Manager or supervisors, contributing to the growth and development of the team.
  • Communicate effectively with customers, resolving concerns and coaching team members to provide assertively friendly service.
Requirements:
  • Current NC State University student with a flexible schedule.
  • Ability to delegate tasks and communicate effectively with diverse supervisors, peers, and customers.
  • Provide exemplary customer service to every guest.
  • Capability to solve problems and coach team members effectively to create a positive and productive work environment.
  • Work with a sense of urgency, always being timely.
  • Ability to lift up to 30 pounds with or without reasonable accommodation.
Preferred Qualifications:
  • Cross-trained in all functions of a cashier through previous experience.
  • Demonstrated commitment to professional development, such as participation in Customer Relations and Professionalism Certificate or Leadership Intensive.
Opportunities for Skills Development:

Working as a member of the Campus Enterprises team, students gain valuable experience and develop skills that can be transferred to their individual career paths. There are opportunities for advancement and leadership growth, enhancing skills such as communication, leadership, and problem-solving.

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.



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