Café and Market Operations Supervisor

3 weeks ago


Raleigh, North Carolina, United States NC State Campus Enterprises Full time

Job Summary:

NC State Campus Enterprises is seeking a motivated and detail-oriented Student Supervisor to join our team. As a Student Supervisor, you will be responsible for overseeing the daily operations of our cafes and markets, ensuring exceptional customer service, and leading a team of student employees.

Key Responsibilities:

  • Supervise and manage cafe and market operations, including cash handling and inventory management.
  • Lead and train student employees, providing guidance and support to ensure excellent customer service.
  • Work collaboratively with the management team to achieve business objectives and improve customer satisfaction.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Communicate effectively with customers, resolving concerns and providing assertive and friendly service.
  • Work in a fast-paced environment, operating a cash register, restocking food items, and maintaining a clean and safe work environment.

Requirements:

  • Current NC State University student with a flexible schedule.
  • Ability to delegate tasks and communicate effectively with diverse supervisors, peers, and customers.
  • Provide exemplary customer service to every guest.
  • Capability to solve problems and coach team members effectively to create a positive and productive work environment.
  • Ability to lift up to 30 pounds with or without reasonable accommodation.

Preferred Qualifications:

  • Cross-trained in all functions of a cashier through previous experience.
  • Demonstrated commitment to professional development, such as participation in Customer Relations and Professionalism Certificate or Leadership Intensive.

What We Offer:

As a member of the NC State Campus Enterprises team, you will gain valuable experience and develop skills that can be transferred to your individual career paths. We offer opportunities for advancement and leadership growth, as well as the chance to enhance skills such as communication, leadership, and problem-solving.

NC State University is an Equal Opportunity Employer:

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.



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