Service Resource Coordinator
2 weeks ago
Position Summary: Oversee and manage a team of 15-20 technicians for service assignments, ensuring optimal scheduling of labor, materials, tools, and subcontractors for commercial HVAC initiatives.
Qualifications:
- High School Diploma or GED is mandatory
- 3-5 years of relevant experience in a comparable position
- Experience with Salesforce is essential
- Proficient in Microsoft Office Suite
- Exceptional organizational abilities
- HVAC expertise is highly desirable
- Familiarity with Energy Management Systems, HVAC Systems, and/or Temperature Controls is advantageous
- Competent in using office equipment and Microsoft Office applications
Key Responsibilities:
- Manage service resources and allocate technicians to various projects
- Organize personnel, materials, subcontractors, and equipment based on project requirements and availability
- Enter project locations into the system and produce work order documentation
- Dispatch technicians and inform clients about service specifics
- Collaborate with Project Managers and Area Service Managers to assign and deploy Controls and HVAC Technicians
- Coordinate with the Parts Department and Acquisition for necessary operations
- Review and send project documentation to Project Administrators
- Record service start-up and work requirements in the job tracking system
- Ensure customer satisfaction by addressing concerns and responding to special requests
- Generate, analyze, and print various assigned reports
- Willingness to work overtime or weekends as needed
Compensation: $20.00 to $22.00 per hour
Benefits: Our associates enjoy a range of benefits including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. We offer flexibility for employees to select coverage that aligns with their individual needs. Additionally, associates may qualify for paid leave, including Paid Sick Leave or any other paid leave mandated by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer: We are an Equal Opportunity Employer/Veterans/Disabled.
For further information regarding our Candidate Privacy Information Statement, please navigate to our website.
Company OverviewOur company specializes in custom automation projects and is a significant player in the global controls and robotic solutions market. We are committed to enhancing the resumes of our employees and helping them become top-performing controls engineers.
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