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Patient Care Coordinator

2 months ago


Boston, Massachusetts, United States GoHealth Urgent Care Full time

Position Summary:

At GoHealth Urgent Care, we prioritize patient satisfaction by providing a seamless experience, a culture of care, and integration with leading health systems. With plans to expand across the U.S., we currently operate in several metropolitan areas and states.

Job Responsibilities:

  • Welcome patients and visitors, ensuring a comfortable experience.
  • Anticipate and meet patient needs, including answering calls, scheduling appointments, and collecting payments.
  • Assist with insurance verification and electronic medical records.

Requirements:

  • High School diploma or equivalent required.
  • 2+ years of customer service experience.
  • Experience with electronic medical records and medical office settings preferred.
  • Ability to multitask in a fast-paced environment.
  • Proficient in Microsoft Word and Excel, with basic computer knowledge.
  • Exceptional written and verbal communication skills.

Equal Opportunity Employer:

GoHealth Urgent Care is an equal opportunity employer, committed to diversity and inclusion. We welcome qualified applicants from all backgrounds.