Service Advisor

1 week ago

Spokane, Washington, United States Loves Travel Stops & Country Store Full time

Job Summary:

We are seeking a skilled Service Advisor to join our team at Love's Travel Stops & Country Store. As a Service Advisor, you will be responsible for providing exceptional customer service, salesmanship, and leadership skills to drive sales success in our Truck Care facilities.

Key Responsibilities:

  • Maintain a safe and clean facility.
  • Greet customers, address vehicle service needs, and document issues.
  • Provide detailed repair cost estimates, sales promotions, and obtain necessary approvals.
  • Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
  • Handle customer complaints and resolve concerns.

Requirements:

  • Education: High School Diploma or equivalent preferred.
  • Experience: 6 months in customer service or sales preferred.
  • Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Skills and Demands:

  • Skills: Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Physical Demands: Regular talking and hearing. Active involvement requiring standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

Background Checks: Offers of employment may be conditioned on acceptable background check reports and drug screens.

Environment: Job involves exposure to outdoor elements, fumes, particles, moving mechanical parts, vibration, noise, dirt, dust, grime, grease, oil, gas, and cleaning solutions.

Travel: No travel is expected for this position.

EEO Statement: Love's Travel Stops Inc. and Its Affiliates provide equal employment opportunities, complying with applicable laws governing nondiscrimination based on race, color, religion, gender, age, national origin, disability, or genetics. This policy applies to all aspects of employment.

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