Service Consultant
2 months ago
About the Role:
L.A. Fleet Care Inc. is seeking a highly skilled and motivated Service Advisor/Service Writer to join our team. As a Service Advisor, you will play a critical role in ensuring the success of our fleet management services.
Key Responsibilities:
- Provide exceptional customer service to our fleet clients, ensuring their needs are met and exceeded.
- Work closely with our service team to ensure efficient and effective vehicle maintenance and repair services.
- Develop and maintain strong relationships with our clients, understanding their business needs and providing tailored solutions.
- Collaborate with our sales team to identify opportunities for upselling and cross-selling services.
- Stay up-to-date with industry developments and best practices, applying this knowledge to improve our services and processes.
Requirements:
- Proven experience in a service advisor or similar role, preferably in the fleet management industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
- Knowledge of fleet management principles and practices, with a strong understanding of vehicle maintenance and repair services.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development, with a focus on career advancement.
- A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
- Access to ongoing training and development programs, to ensure you stay up-to-date with industry best practices.
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