Service Consultant

2 months ago


Spokane, Washington, United States L.A. Fleet Care Inc. Full time

About the Role:

L.A. Fleet Care Inc. is seeking a highly skilled and motivated Service Advisor/Service Writer to join our team. As a Service Advisor, you will play a critical role in ensuring the success of our fleet management services.

Key Responsibilities:

  • Provide exceptional customer service to our fleet clients, ensuring their needs are met and exceeded.
  • Work closely with our service team to ensure efficient and effective vehicle maintenance and repair services.
  • Develop and maintain strong relationships with our clients, understanding their business needs and providing tailored solutions.
  • Collaborate with our sales team to identify opportunities for upselling and cross-selling services.
  • Stay up-to-date with industry developments and best practices, applying this knowledge to improve our services and processes.

Requirements:

  • Proven experience in a service advisor or similar role, preferably in the fleet management industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
  • Knowledge of fleet management principles and practices, with a strong understanding of vehicle maintenance and repair services.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, with a focus on career advancement.
  • A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
  • Access to ongoing training and development programs, to ensure you stay up-to-date with industry best practices.

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