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Service Manager

1 month ago

Hardeeville, South Carolina, United States OC Welch Ford Lincoln Full time
Job Title: Service Manager

At O.C. Welch Ford Lincoln, we are seeking a highly skilled and experienced Service Manager to lead our service department. As a key member of our team, you will be responsible for ensuring the smooth operation of our service department, driving customer satisfaction, and achieving business objectives.

Key Responsibilities:
  • Oversee the entire service department, ensuring it is profitable and running efficiently.
  • Staffing, customer retention, cost controls, and achievement of objectives are among the key responsibilities.
  • Maintain all service records and ensure compliance with manufacturer warranty policy and procedure.
  • Establish and maintain 24-hour follow-up with all customers to confirm satisfaction with the service experience.
Requirements:
  • Technical automotive knowledge and demonstrated ability to manage others.
  • Organized and friendly personality, with a valid driver's license and clean driving record.
  • Pass a background check and drug test.
Benefits:
  • Competitive pay, flexible working hours, health insurance, PTO, 401(K), and compensation up to $140,000 per year.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.