Clinical Manager

2 weeks ago


Harrisburg, Pennsylvania, United States Gentiva Full time
About the Role

We are seeking a highly skilled Clinical Manager to join our team at Gentiva, a leading provider of hospice and palliative care services. As a Clinical Manager, you will be responsible for coordinating and managing the day-to-day business affairs and clinical activities related to the administration of the Advanced Illness Management (AIM) and Palliative Care department.

Key Responsibilities
  • Ensure clinical care delivery goals are met and exceeded.
  • Manage a team of Clinical Coordinators, NPs, and RNs.
  • Coordinate scheduling, frequency adherence, clinical coordination, medical record maintenance, and marketing functions for a team of patients and clinicians.
  • Manage incoming calls from partners and patients.
  • Ensure visit frequency compliance, scheduling PRN visits, post-hospitalization follow-up with patient/family, and expediting discharge home with AIM communication with partners.
  • Order labs, DME, and imaging.
  • Coordinate results with NPs, enter telephone encounters in partner EMR, and enter routine visit med reconciliation in partner EMR.
  • Ensure transitions to HSP referrals to CTC for care type.
  • Assist in identifying HSP eligible patients.
  • Identify HH providers that can accept HH referrals from PCC.
  • Identify and communicate with local partner office for lab drop-off.
Requirements
  • Registered Nurse with Home Health, Hospice, and/or Palliative Care experience preferred.
  • Bachelor's degree in nursing, Business Administration, or related field; or equivalent experience and knowledge in Healthcare Operations required.
  • Master's degree in business or related field preferred.
  • Minimum of 2 years healthcare administration/operations management required.
  • Must be able to work some nights/weekends on call.
  • Certified in Hospice and Palliative Care - preferred.
What We Offer
  • Comprehensive benefits package: health insurance, 401k plan, tuition reimbursement, PTO.
  • Opportunity to participate in a fleet program.
  • Competitive salaries.
  • Mileage reimbursement.
  • Professional growth and development opportunities.
Legalese
  • This is a safety-sensitive position.
  • Employee must meet minimum requirements to be eligible for benefits.
  • Where applicable, employee must meet stage-specific requirements.
  • We are proud to be an EEO employer.
  • We maintain a drug-free workplace.

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