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Quality Assurance Specialist

4 weeks ago

Grand Rapids, Michigan, United States Skytron LLC Full time
Quality Assurance Specialist

At Skytron LLC, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for facilitating the investigation and closure of complaints, facilitating and closing internal and supplier corrective action reports, and working with our internal audit team to schedule and execute audits, report findings, and ensure any resulting corrective actions are appropriately implemented.

Key Responsibilities:
  • Facilitate the investigation and closure of complaints
  • Facilitate and close internal and supplier corrective action reports
  • Work with Skytron's internal audit team to schedule and execute audits, report findings, and ensure any resulting corrective actions are appropriately implemented
  • Initiate nonconforming product process, according to established procedures
  • Assist in the management of recalls and field corrections, ensuring timelines are met and activities are properly documented
  • Maintain document control within the Quality Management System
  • Perform incoming and production-related product inspections, recording and uploading inspection results
  • Perform additional, related duties as assigned

Requirements:
  • Capably handle required administrative functions
  • Verify work to ensure accurate results, requiring minimal rework
  • Follow work instructions, procedures, safety guidelines, and company policies
  • Give customer needs priority, responding quickly to concerns and demonstrating a desire to assist others
  • Meet productivity standards
  • Be detail-oriented and possess the ability to multi-task, work under pressure, and meet deadlines
  • Listen to others, expressing ideas with tact and clarity
  • Be internally motivated and work well with minimal supervision
  • Devise workable solutions or consult with secondary resources to devise solutions
  • Have an Associate's Degree
  • Possess 2-5 years of related experience in Quality Control and/or Quality Assurance
  • Have prior experience working in the Medical Device field or other highly regulated industry (strongly preferred)
  • Possess basic math skills and exceptional writing skills
  • Have previous knowledge and understanding of root cause analysis and problem-solving methods
  • Be strongly proficient in Microsoft Office including Word, Excel, and PowerPoint

About Skytron LLC:
Skytron LLC is a family-owned and operated business that offers a comprehensive benefits package, including a 401(k) and profit-sharing plan, tuition reimbursement program, and onsite gym. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.