**Banking Professional**, **Customer Service Representative**, **Financial Services Specialist**, **Teller**, **Financial Services Representative**

4 weeks ago

Waynesboro Virginia, United States Quality Talent Group Full time
About This Role

We are seeking a highly skilled and customer-focused Teller to join our team at Quality Talent Group. As a Teller, you will play a critical role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers.
  • Complete operational activities while minimizing risks under established policies.
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products.
  • Receive direction from managers and exercise judgment within defined policies and procedures.
  • Escalate questions and issues to more experienced roles.
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
  • Identify information and services to meet customers' financial needs.
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to interact with integrity and professionalism with customers and team members.
  • Experience working with others on a team to meet customer needs.
  • Cash handling experience.
  • Ability to follow policies, procedures, and regulations.
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
  • Well-organized, independent, and able to prioritize in a fast-paced environment.
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
What We Offer
  • A competitive salary and benefits package.
  • A robust training program to help you develop your skills and advance your career.
  • A collaborative and supportive work environment.
  • Opportunities for professional growth and development.

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