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Customer Service Representative

2 months ago

Virginia, Minnesota, United States Frandsen Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Client Support Specialist to join our team at Frandsen Bank & Trust. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling routine financial transactions, and ensuring a positive interaction with customers and non-customers.

**Key Responsibilities**

  • Handle customer inquiries and research, providing accurate and timely responses to meet client needs.
  • Develop and maintain strong relationships with clients, understanding their financial goals and objectives.
  • Provide expert knowledge of Frandsen Bank & Trust products and services, making recommendations to clients as appropriate.
  • Work efficiently and cooperatively with colleagues to achieve team goals and objectives.
  • Stay up-to-date on industry trends and developments, applying this knowledge to improve client service and support.

**About Frandsen Bank & Trust**

Frandsen Bank & Trust is a high-quality community bank that provides a wide range of banking products and services to our clients and communities. We are committed to delivering exceptional service and building long-term relationships with our clients.

**Our Mission**

Our mission is to determine client needs, develop relationships, and deliver solutions that meet their financial goals and objectives.

**Benefits**

  • High-deductible health plan with 100% preventive services (in network)
  • 100% coverage for preventive prescription medications
  • Flexible spending account
  • Life, accident, and disability insurance options
  • Dental and vision plan options
  • 401(k) and profit sharing
  • Employee assistance program