Leasing Sales Representative

3 weeks ago

Fayetteville, Arkansas, United States SYNC Residential Full time
Job Details

Level: Entry

Job Location: Uptown Fayetteville - Fayetteville, AR

Position Type: Full Time

Education Level: High School

Travel Percentage: Negligible

Job Shift: Day

Job Category: Sales

Description:

SYNC Residential is seeking a highly motivated and results-driven Leasing Sales Representative to lead our sales and marketing efforts for our beautiful community. As a key member of our team, you will be responsible for increasing and maintaining a high property occupancy and leased position.

Key Responsibilities:

  • Provide exceptional customer service to prospective residents, answering inquiries and providing rental information in a positive and enthusiastic manner.
  • Tour model or market units daily, confirming readiness for presentation each morning and closing each evening.
  • Meet individual goals and property goals set by the property, which may fluctuate depending on the needs of each specific property.
  • Record all traffic and activities daily, applying company guest card and follow-up programs in a prompt and consistent manner.
  • Notify prospects of application acceptance or rejection within 24 hours of acceptance determination.
  • Complete and review market surveys to maintain current knowledge of local markets.
  • Create marketing initiatives for both prospective and current residents.
  • Plan community events for increased resident retention.
  • Receive and record resident service requests, ensuring full and accurate information is taken, and post completed service requests.
  • Follow up by phone on completed work orders taken each week.

Requirements:

  • A minimum of two years of sales experience is required.
  • Previous leasing experience is highly preferred.
  • Previous experience with real estate, retail, and other service-related industries.
  • High school graduate or GED is required.
  • Proficient in Microsoft Office.
  • Excellent verbal and written communication skills and interpersonal skills.
  • Valid Driver's License.

Performance Expectations and Standards:

The incumbent shall perform his/her duties using standard levels of productivity and dependability, ensuring completion in a timely manner and zero-defect manner. A 50% closing ratio should be consistently attempted. Must be able to provide clear and consistent verbal and written communication to others. Must portray a clean, neat, well-groomed professional appearance. Company-approved attire may be required and a nametag must be worn in plain sight when at work. Must be honest, trustworthy, enthusiastic, and team/project-oriented. A flexible workweek is mandatory. The incumbent must be customer service-oriented and genuinely support and promote good resident relations and service staff and residents. Evening and weekend work is typical and usual.

Benefits:

  • Medical, dental, vision, disability, and life insurance.
  • 401(k) with employer match.
  • Generous paid time off.
  • Monthly Leasing Commissions.
  • Monthly Resident Renewal Bonus.

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