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Sales Consultant for Call Center Operations

2 months ago

Milwaukee, Wisconsin, United States The Good Feet Store Midwest Full time
Job Overview

Are you an accomplished sales professional with a knack for identifying opportunities and driving successful outcomes? Do you excel in a team-oriented environment where customer satisfaction is key?

At The Good Feet Store Midwest, we are a growing franchise dedicated to enhancing our community's well-being by alleviating foot, knee, and back discomfort through our premium arch support products.

Your Role:
In this essential position, you will play a crucial role in delivering outstanding customer experiences while initiating our sales process. Your ability to connect with customers and recognize their needs will be vital in guiding them toward effective solutions. You will leverage your skills to transform conversations into meaningful sales, ensuring every customer receives the support they require.

Who You Are:

  • Adept at building relationships and converting prospects into loyal customers.
  • Empathetic, with a passion for positively impacting customers' lives.
  • Proficient in managing conversations to secure successful in-store appointments and sales.

Key Responsibilities:

  • Employ proven sales strategies to enhance customer experiences and generate excitement about our offerings.
  • Handle inbound warm leads and convert them into sales appointments for our in-store consultants.
  • Respond promptly to all inquiries and live chats through outbound calls, emails, and texts.
  • Identify and direct repeat customers and non-sales activities to appropriate internal teams.
  • Maintain your own sales pipeline with follow-up reminders and appointment logs.

Perks and Benefits:

  • Competitive hourly wage with uncapped commissions (Average Pay: $50,000-75,000 Annually).
  • Comprehensive training program.
  • Medical, vision, and dental coverage available after a designated period.
  • 401k savings plan with company matching.
  • Life insurance and short-term disability benefits.
  • Paid Time Off (PTO).
  • Exclusive employee discounts.
  • Financial wellness initiatives.
  • Pet insurance options.
  • Casual dress policy for onsite employees.
  • Access to onsite amenities, including fitness facilities and relaxation areas.

Experience & Minimum Qualifications:

  • 1-3 years of experience in B2C sales within a call center environment.
  • Demonstrated history of inside sales or appointment scheduling with a high conversion rate.
  • Strong communication skills, both written and verbal.
  • Proficient in Microsoft Office applications.
  • Proven track record of meeting or exceeding performance targets.
  • Availability for flexible evening and weekend hours.