Customer Service Representative

2 weeks ago


Watertown, Connecticut, United States Blasius Kia Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist at Blasius Kia. As the first point of contact, you will play a crucial role in providing exceptional customer service and representing our company's values.

Key Responsibilities
  • Greet and Assist Visitors: Welcome and assist visitors in a friendly and professional manner, ensuring a positive experience for our customers.
  • Phone and Inquiries: Answer and direct phone calls to the appropriate personnel, providing accurate information about our company's products and services.
  • Administrative Support: Perform various administrative tasks to support daily operations, including filing, data entry, and photocopying.
  • Mail and Package Management: Manage incoming and outgoing mail and packages, ensuring timely and efficient processing.
  • Scheduling and Calendars: Schedule appointments and maintain calendars, ensuring seamless coordination with our team.
Requirements
  • Customer Service Experience: Prior experience as a receptionist or in a similar role is preferred, with a strong focus on customer service and communication.
  • Technical Skills: Proficient in using phone systems, office equipment, and computer software, with a strong attention to detail and accuracy.
  • Organizational Abilities: Strong organizational and multitasking abilities, with a focus on prioritizing tasks and meeting deadlines.
  • Availability: Must be available for nights and Saturdays, with a flexible schedule to meet the needs of our customers.
Benefits
  • Competitive Compensation: We offer competitive compensation and benefits, including medical and dental coverage, a 401(k) plan, and paid time off.
  • Professional Development: Opportunities for growth and professional development, including training and employee vehicle purchase programs.
  • Family-Owned and Operated: We are a family-owned and operated business, with a strong focus on customer service and community involvement.


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