Service Excellence Specialist

3 days ago


High Point, North Carolina, United States Valet Living Full time

Valet Living is seeking a skilled Service Excellence Specialist to join our team. As a key member of our field service operation, you will play a critical role in ensuring exceptional service compliance with client contract terms.

Your primary responsibility will be to conduct thorough inspections of completed work at client locations, ensuring timely completion and adherence to contract terms. You will also provide regular status updates to both internal teams and clients.

In this role, you will have the opportunity to suggest and implement process improvements to enhance our operations. Your expertise and insights will be highly valued as you will have the ability to propose recommendations on enhancing processes and effectively placing independent contractors.

This position holds significant importance in our field service operation, as your efforts will directly impact client satisfaction. By ensuring service excellence and maintaining compliance, you will play a vital role in building and maintaining strong client relationships.

Salary: $23.50 - $26.00 per hour

Schedule: Monday - Friday, 8:00AM - 5:00PM with a rotating Saturday. Shifts may vary depending on business needs.

Mileage Reimbursement: Monthly variable mileage reimbursement



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