Bilingual Spanish Customer Service Representative
2 days ago
This role is a key contributor to the success of Cognizant Contact Center for Foodservice. The ideal candidate will provide support to the Selling Team, field partners, and Direct Customers, handling service and delivery inquiries and resolving concerns for one of Cognizant Food Service Clients.
Key Responsibilities:- Offer sales and sales support interactions from customers and sales associates, including general inquiries, feedback, incidents, and order management.
- Utilize computerized systems for tracking, information gathering, and/or troubleshooting.
- Answer basic inquiries and resolve basic problems.
- Document issues, identify, and take appropriate actions to resolve inquiries, including those related to order entry, order modification, customer billing and payments, pricing, reporting, and customer-facing applications.
- Redirect incoming callers to self-service options.
- Perform proactive outbound follow-up communications as necessary.
- Process orders and other related voice and non-voice tasks as needed to meet client needs.
- High School Diploma or GED plus 2 years' experience in a customer service function or an associate degree.
- Ability to easily switch between English and Spanish language to support customer needs.
- Self-starter with a customer service orientation.
- Ability to select and apply standard policies and procedures.
- Ability to resolve routine problems and questions independently.
- Ability to pay close attention to details and use time effectively.
- Excellent oral and written communication skills with good vocabulary, proper grammar, and the ability to independently compose routine written communications.
- Medical/Dental/Vision/Life Insurance.
- Paid holidays plus Paid Time Off.
- 401(k) plan and contributions.
- Long-term/Short-term Disability.
- Paid Parental Leave.
- Employee Stock Purchase Plan.
Cognizant offers a competitive hourly rate of $15.50 per hour, non-negotiable. The company reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
-
Charlotte, North Carolina, United States Cognizant Full timeJob Title: Bilingual Spanish Customer Service RepresentativeCognizant is seeking a highly skilled Bilingual Spanish Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to our clients, handling service and delivery inquiries, and resolving concerns in a...
-
Bilingual Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Sparks Group Full timeJob Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Sparks Group. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients across the country, utilizing both English and Spanish languages.Key...
-
Bilingual Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States PeopleShare Full timeJob Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for delivering exceptional service to clients in both English and Spanish, addressing inquiries, resolving issues, and processing...
-
Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service RepresentativeWe are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, communicating effectively with customers in both English and Spanish, and resolving issues in a timely and...
-
Bilingual Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service RepresentativeLaSalle Network is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and ensuring a positive experience for all...
-
Charlotte, North Carolina, United States Sunlight Financial Full timeAbout Sunlight FinancialSunlight Financial is a business-to-business-to-consumer technology-driven financing platform for residential solar and home improvement contractors.Our cutting-edge technology and extensive credit knowledge simplify the consumer finance process, ensuring rapid loan approval and funding for both contractors and homeowners.We thrive on...
-
Bilingual Customer Service Representative
1 week ago
Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service Representative Job DescriptionLaSalle Network is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in a fast-paced environment.Key Responsibilities:Respond to customer...
-
Bilingual Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service Representative Job DescriptionLaSalle Network is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced environment.Key Responsibilities:Respond to inbound...
-
Bilingual Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service Representative Job DescriptionLaSalle Network is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in a fast-paced environment.Key Responsibilities:Respond to inbound calls...
-
Spanish Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States Scott Clark Nissan Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Spanish Customer Service and Sales Support Representative. As a key member of our sales team, you will provide exceptional support to our customers, ensuring a seamless and personalized experience.Key ResponsibilitiesProvide sales and support to customers in...
-
Customer Service Representative
1 week ago
Charlotte, North Carolina, United States Cognizant North America Full timeJob Title: Bi-Lingual Spanish Customer Service RepresentativeCognizant North America is seeking a highly skilled Bi-Lingual Spanish Customer Service Representative to join our team. As a key member of our Contact Center for Foodservice, you will provide exceptional support to our clients, field partners, and direct customers.Key Responsibilities:Provide...
-
Bilingual Customer Service Representative
1 week ago
Charlotte, North Carolina, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide prompt and professional...
-
Spanish Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Scott Clark Nissan Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Spanish Customer Service Representative. As a key member of our sales support team, you will play a vital role in providing exceptional customer experiences and driving sales growth.Key Responsibilities:Provide top-notch customer service to our...
-
Bilingual Spanish Retail Sales Representative
3 weeks ago
Charlotte, North Carolina, United States AlienVault Full timeJob OverviewAre you a native Spanish speaker looking for a challenging and rewarding career in retail sales? Do you have excellent communication skills and a passion for helping others? We're looking for a highly motivated and bilingual sales consultant to join our team!Key Responsibilities:Provide exceptional customer service to customers in a fast-paced...
-
Customer Service Representative
9 hours ago
Charlotte, North Carolina, United States Niagara Machine Full timeJob SummaryWe are seeking a highly motivated and customer-focused Spanish-speaking Customer Service Representative to join our team at Niagara Machine. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service, handling customer inquiries, and assisting with sales and order fulfillment.Key...
-
Bilingual Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, ensuring their needs are met, and exceeding their expectations.Key...
-
Charlotte, North Carolina, United States The Sherwin-Williams Company Full timeJob SummaryWe are seeking a highly skilled and bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...
-
Bilingual Customer Service Representative
1 month ago
Charlotte, North Carolina, United States Maersk Company Limited Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Contact Center Representative. As a key member of our Global Service Center Americas team, you will play a critical role in delivering exceptional customer experiences through inbound and outbound calls.Key ResponsibilitiesProvide world-class...
-
Spanish Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Scott Clark Nissan Full timeJob DetailsIn this role, you will provide exceptional sales and support to our top Sales Representatives. We are seeking a highly motivated individual who is fluent in Spanish and English, with excellent phone skills, problem-solving abilities, and attention to detail. No prior sales experience is required, and we will provide comprehensive training to...
-
Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Tad PGS Full timeCustomer Care Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team at Tad PGS. As a key member of our Finance Shared Services department, you will be responsible for providing exceptional customer support and services to internal and external stakeholders.Responsibilities:Respond to...