Bilingual Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Contact Center Representative. As a key member of our Global Service Center Americas team, you will play a critical role in delivering exceptional customer experiences through inbound and outbound calls.
Key Responsibilities- Provide world-class customer service via phone and email, resolving last-mile delivery logistics issues and ensuring customer satisfaction.
- Coordinate communication between customers, delivery teams, stores, and warehouses to ensure seamless logistics operations.
- Meet and exceed customer service key performance indicators (KPIs) targets.
- English language proficiency at Level C1 required.
- High school diploma or equivalent required, with a bachelor's degree preferred.
- 2+ years of contact center experience, preferably in retail or with knowledge of last-mile logistics and/or transportation, and customer service/direct call handling experience.
- Ability to work a standard shift between 4:30 AM and 12 AM (Mex) with flexibility to work holidays and weekends.
Maersk is a global leader in transportation services, operating in 130 countries and employing around 70,000 people. We are committed to a diverse and inclusive workplace and welcome applicants from diverse backgrounds. We offer a competitive compensation and benefits package, as well as opportunities for professional growth and development.
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Bilingual Customer Service Representative
1 week ago
Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service Representative Job DescriptionLaSalle Network is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in a fast-paced environment.Key Responsibilities:Respond to customer...
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Bilingual Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service Representative Job DescriptionLaSalle Network is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced environment.Key Responsibilities:Respond to inbound...
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Bilingual Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service Representative Job DescriptionLaSalle Network is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in a fast-paced environment.Key Responsibilities:Respond to inbound calls...
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Bilingual Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Sparks Group Full timeJob Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Sparks Group. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients across the country, utilizing both English and Spanish languages.Key...
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Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service RepresentativeWe are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, communicating effectively with customers in both English and Spanish, and resolving issues in a timely and...
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Bilingual Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States The LaSalle Group Full timeBilingual Customer Service RepresentativeLaSalle Network is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and ensuring a positive experience for all...
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Bilingual Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States PeopleShare Full timeJob Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for delivering exceptional service to clients in both English and Spanish, addressing inquiries, resolving issues, and processing...
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Charlotte, North Carolina, United States Cognizant Full timeJob Title: Bilingual Spanish Customer Service RepresentativeCognizant is seeking a highly skilled Bilingual Spanish Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to our clients, handling service and delivery inquiries, and resolving concerns in a...
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Bilingual Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending solutions to meet their...
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Bilingual Customer Service Representative
1 week ago
Charlotte, North Carolina, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide prompt and professional...
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Charlotte, North Carolina, United States Amerit Consulting Full timeJob Title: Bilingual - Medical Customer Service Rep (Local-REMOTE)Amerit Consulting is seeking a highly skilled Bilingual - Medical Customer Service Rep (Local-REMOTE) to join our team.Job Summary:We are looking for a customer-focused and detail-oriented individual to provide exceptional medical customer service to our clients. The ideal candidate will have...
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Bilingual Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, ensuring their needs are met, and exceeding their expectations.Key...
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Customer Service Representative
1 week ago
Charlotte, North Carolina, United States Staff My Agency Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Establish and maintain strong relationships with customers...
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Charlotte, North Carolina, United States The Sherwin-Williams Company Full timeJob SummaryWe are seeking a highly skilled and bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...
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Customer Service Representative
4 weeks ago
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Bilingual Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...
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Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Tad PGS Full timeCustomer Care Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team at Tad PGS. As a key member of our Finance Shared Services department, you will be responsible for providing exceptional customer support and services to internal and external stakeholders.Responsibilities:Respond to...
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Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States TBC Full timeCustomer Service RepresentativeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TBC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through daily interaction, resolving issues, and promoting sales.Key...
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Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States Tad PGS Full timeCustomer Care Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team at Tad PGS. As a key member of our Finance Shared Services department, you will be responsible for providing exceptional customer support to internal and external stakeholders.Key Responsibilities:Respond to customer...
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Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States Pilot Freight Service Full time{"Job Title": "Customer Service Representative", "Job Description": "**Job Summary**Pilot Freight Services is seeking a full-time Customer Service Representative to work in our Charlotte Station, located in Charlotte, NC. The hours will be Monday - Friday from 8 am to 5 pm.**Key Responsibilities:**Answer incoming calls and provide excellent customer service...