Nighttime Detail Operations Manager

1 week ago


Rockville, Maryland, United States RMA Worldwide Full time

About RMA Worldwide

RMA Worldwide is a leading provider of premium transportation services, operating in multiple states across the US. We pride ourselves on offering a diverse fleet of vehicles, enabling us to provide accurate concierge service to our clients. Our goal is to achieve excellence in every moment, making RMA the premier choice of employer.

Our Vision

At RMA Worldwide, we believe that every employee counts. We strive to lead the industry by example, championing a culture of excellence, integrity, and continuous improvement. Our vision is to offer our clients an exceptional travel experience, seamlessly integrating technology and logistics to refine our driving force.

Job Summary

We are seeking an Overnight Detail Supervisor to join our accomplished team of professional Detailers. The ODS will be responsible for maintaining the quality of our fleet while managing the detail team during the overnight shifts. This role ensures that all cleaning tasks are completed efficiently and to company standards.

Key Responsibilities

  • Supervise the overnight detail team, ensuring vehicles are cleaned on time and meet RMA standards.
  • Create a Detail schedule to ensure adequate coverage throughout the night shift.
  • Train new employees in proper cleaning and detail techniques, safety procedures, and company protocols.
  • Inspect completed work to ensure it meets company standards for cleanliness and attention to detail.
  • Maintain inventory of cleaning supplies and equipment, and ensure they are used safely and correctly.
  • Drive CDL vehicles into wash bays to get cleaned.
  • Drive Motor Coach buses to our location to get dumped as needed.
  • Address employee concerns and provide coaching and performance feedback as needed.
  • Review and approve employee hours and time.
  • Hand wash vehicles, ensuring all vehicles receive the care they require.
  • Cleaning interior, including vacuuming, sweeping, mopping, dusting, sanitizing, and glass cleaning.

Requirements

  • CDL Class A or B
  • Strong organizational and time-management skills
  • Ability to lead and motivate a team
  • Excellent communication and interpersonal skills
  • Ability to work overnight shifts

Benefits

  • Dental
  • Vision
  • 401k

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