Senior IT Systems Administrator

3 days ago


Huntington, West Virginia, United States CAL IT Group Full time
Job Title: System Engineer

CAL IT Group is a leading Managed Services Provider (MSP) seeking a skilled System Engineer to join our team. As a key member of our technical team, you will be responsible for designing, implementing, and maintaining customer IT systems, including servers, networks, and storage solutions.

Key Responsibilities:

  • Design and implement customer IT systems, including servers, networks, and storage solutions
  • Provide technical support for clients, resolving IT issues promptly and effectively
  • Configure and manage LAN/WAN networks, firewalls, routers, and switches
  • Implement and maintain cybersecurity measures to protect clients' networks and data
  • Monitor and manage backup and disaster recovery solutions, ensuring data integrity and availability
  • Deploy and manage cloud-based solutions
  • Maintain detailed documentation of client systems, networks, and configurations
  • Lead IT projects from planning to implementation, coordinating with clients and team members
  • Track customer issues and resolutions using our ticketing system
  • Provide escalation support to our service desk team
  • Build strong relationships with clients

Requirements:

  • 3-5 years of experience in IT systems administration/engineering, preferably in an MSP environment
  • 4-Year College Degree or equivalent experience in a similar position
  • Proficient in Windows Server and Active Directory
  • Microsoft 365 & Azure Management
  • VMware vSphere management
  • At least 1 Moderate Level certification required (e.g. Microsoft, CompTIA)
  • Excellent verbal and written communication skills
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Ability to work independently and as part of a team
  • Strong organizational, priority, and time management skills with the ability to multitask
  • Reliable personal vehicle with the ability to drive to clients as required
  • Ability to participate in after-hours on-call rotation


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