Strategic Account Development Manager

3 days ago


Springfield, Massachusetts, United States Casella Waste Systems Full time

**Job Title:** Strategic Account Development Manager

 

About the Role:

We are seeking a highly skilled Strategic Account Development Manager to join our team at Casella Waste Systems. As a key member of our sales team, you will be responsible for fostering and maintaining relationships with our existing business accounts, as well as identifying new business opportunities to drive growth and revenue.

 

Key Responsibilities:

  • Maintain positive client relationships with key decision makers and manage pricing, service changes, and contract renewals to deliver maximum value to our customers and profitability for Casella.
  • Effectively communicate and exchange account information between all Casella operating entities.
  • Provide primary point of contact for customers and collaborate with the client services team to ensure all inquiries and requests are resolved and customer satisfaction goals are achieved.
  • Develop and execute a strategic plan to implement innovative solutions that maximize customer value and drive business growth.
  • Conduct business reviews with customers to develop insights on Casella programs and track continuous improvement efforts to create new and value-added programs that meet customer needs.
  • Analyze account activities and business development performance within the customer relationship management (CRM) system and make recommendations based on data results.

 

What We Offer:

As a Strategic Account Development Manager at Casella Waste Systems, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional customer service and driving business growth. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and tuition assistance.

 

Requirements:

  • Bachelor's degree or equivalent experience in business administration, sales, or a related field.
  • Minimum of 5-7 years of experience in business-to-business sales, with a proven track record of success in developing and maintaining customer relationships.
  • Strong interpersonal, selling, and negotiation skills, with the ability to communicate effectively with customers and internal stakeholders.


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