Operations Support Specialist
2 days ago
**About Bob Evans**
We're looking for a dedicated and customer-focused individual to join our team as an Operations Support Specialist. In this role, you will be responsible for ensuring the highest level of customer satisfaction by properly training employees and adhering to company policies.
**Key Responsibilities:**
- Quality Control: Ensure that all customers receive exceptional service and have a positive experience at our restaurant.
- Employee Training: Develop and deliver comprehensive training programs to ensure that all staff members are knowledgeable and skilled in providing excellent customer service.
- Issue Resolution: Respond promptly and professionally to customer complaints and concerns, resolving issues in a fair and timely manner.
As an Operations Support Specialist, you will also be expected to take the lead on implementing new procedures and initiatives to improve operational efficiency and reduce costs. This may involve collaborating with cross-functional teams, analyzing data, and developing process improvements.
**What We Offer:**
In addition to a competitive salary and benefits package, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and the chance to work with a talented and passionate team.
**Salary:** $60,000 - $80,000 per year (based on location and experience)
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