Emergency Response Coordinator

1 month ago


Waco, Texas, United States Global Medical Response Inc Full time

Job Summary: We are seeking a skilled Ambulance Dispatcher to join our team at Global Medical Response Inc. As a key member of our dispatch team, you will be responsible for responding to emergency and non-emergency calls for ambulance and transportation services.

Key Responsibilities:

  • Assign and route transportation requests in a timely and efficient manner
  • Communicate effectively with patients, families, and healthcare providers to ensure seamless care transitions
  • Monitor and manage transportation requests in real-time, making adjustments as needed to ensure optimal outcomes
  • Collaborate with other dispatchers and healthcare professionals to ensure smooth operations and high-quality patient care

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
  • 1+ year of experience in a dispatch or customer service role; experience in healthcare or transportation industry a plus
  • Strong communication and problem-solving skills, with ability to work in a fast-paced environment
  • Ability to work a variety of shifts, including evenings, weekends, and holidays

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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