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Emergency Response Coordinator

1 month ago

Waco, Texas, United States Global Medical Response Inc Full time

Job Summary

We are seeking a skilled Emergency Response Coordinator to join our team at Global Medical Response Inc. As an Emergency Response Coordinator, you will be responsible for monitoring and responding to emergency and non-emergency calls for ambulance and transportation services.

Key Responsibilities

  • Monitor and respond to calls and emails using established call handling protocols.
  • Schedule, assign, review, and route transportation requests.
  • Clearly document communications following protocols and processes.
  • Effectively communicate trip data, including confirmations, routing times, issues, and performance.
  • Work collaboratively with allied health and public safety personnel.

Requirements

  • High school diploma or equivalent (GED).
  • Some work experience, preferably in dispatch or routing calls in customer service.

About Us

Global Medical Response Inc. is a leading provider of emergency and patient relocation services. Our team is dedicated to delivering compassionate, quality medical care to our patients.