Customer Service Director

Service Director Job DescriptionA Service Director is responsible for managing the customer service department of a business, ensuring that customer service standards are met and exceeded. The role involves leading a team of service staff, developing and implementing strategies to improve service quality, and managing service costs.Key...

Job Title: Business Development DirectorDescription:We are seeking a talented Business Development Director to join our team at Corporation Service Company. As a key member of our corporate services and agency team, you will be responsible for developing and executing growth strategies to drive revenue growth and expand our customer base.Key...

Customer Experience DirectorAt Rockstar Games, we strive to deliver exceptional entertainment experiences. As a Customer Experience Director, you will lead our global live support teams and systems to ensure a world-class support experience for our players. This role requires a deep understanding of 24/7 global live service entertainment products and modern...

Customer Experience Director Job DescriptionWe are seeking a highly skilled Customer Experience Director to join our team at Ipsos-Insight, LLC. As a key member of our Customer Experience team, you will be responsible for leading and managing multiple market research projects, developing and designing solutions for clients, and overseeing the research...

Job Title: Director, Customer ExperienceEmblemHealth is seeking a highly skilled and experienced Director, Customer Experience to lead our efforts in delivering exceptional customer experiences across our organization.Key Responsibilities:Lead the assessment of customer touchpoints to identify areas for improvement and develop strategies to enhance the...

Job Title: Director, Customer StrategyAt Merkle, we're seeking a seasoned Director, Customer Strategy to join our team of talented marketers. As a key member of our client account team, you'll be responsible for developing and executing strategic marketing plans that drive business growth and customer engagement.As a Director, Customer Strategy, you'll work...

Job SummaryWe are seeking a highly skilled Customer Experience Director to lead our efforts in delivering exceptional customer experiences across all touchpoints. The ideal candidate will have a proven track record of driving customer-centric initiatives and improving operational performance.Key ResponsibilitiesLead the development and implementation of...

Sr. Director Customer Excellence Job DescriptionAt Advantage Solutions, we're committed to delivering exceptional customer experiences that drive business growth. As our Sr. Director of Customer Excellence, you'll play a critical role in developing and executing strategies that exceed client expectations and drive revenue.Key Responsibilities:Lead the...

Job DescriptionJob Title: Director of Customer ExperienceCompany: Rockstar GamesLocation: New York City, USAJob Type: Full-timeSalary: $136,000-$190,000 per yearJob Description:We are seeking a highly experienced Director of Customer Experience to join our Support team at Rockstar Games. As a key member of our global support operations, you will be...

Job DescriptionThe City of New York is seeking a highly skilled IT Service Management Director to join their team. The successful candidate will be responsible for overseeing the development, implementation, and maintenance of the IT Service Management framework within the organization. This will involve defining IT Service Management policies, processes,...

Job OverviewObligo is seeking an experienced Director of Customer Success to lead our Customer Success department. As a key member of our team, you will be responsible for building successful partnerships with property management companies nationwide.As a data-driven leader, you will define metrics and SLAs that pinpoint where and when interventions are...

Job Title: Finance Director, RWS/ISSChurch World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement, and disaster.About CWSImagine working for an organization that makes a difference in people's lives every day. At CWS, our team is...

Job Title: Director, Customer ExperienceAt 2K, we're passionate about creating immersive gaming experiences that captivate and inspire our players. We're seeking a seasoned professional to lead our Customer Experience team, driving excellence in live support operations and ensuring a world-class experience for our players.Responsibilities:Lead live service...

Job Title: Dining Services DirectorSunrise Senior Living is seeking a highly skilled and experienced Dining Services Director to join our team. As a key member of our hospitality operations team, you will be responsible for providing exceptional customer service, leading and managing the dining and hospitality operations in our...

Job Title: Director of IT Service ManagementJoin the City of New York as we seek a highly skilled Director of IT Service Management to lead our IT Service Management team. As a key member of our IT organization, you will be responsible for ensuring the effective and efficient delivery of IT services to our customers.Key Responsibilities:Develop and implement...

About the RoleWe are seeking a highly experienced and skilled Director of Customer Experience to join our Support team at Rockstar Games. As a key member of our global support operations, you will be responsible for leading our live service channel performance globally, managing a global team, and overseeing forecasting, training, process, budgeting, and...

Job SummaryEmblemHealth is seeking a highly skilled Customer Experience Director to lead the assessment of customer touchpoints and drive cross-departmental solutions to improve member experience. The ideal candidate will have a strong background in customer experience, leadership, and analytics.Key ResponsibilitiesLead ongoing assessment of customer...

Job Title: IT Service Desk DirectorVox Media is seeking a highly skilled IT Service Desk Director to lead our team in delivering exceptional customer service and support to our employees. As a key member of our IT leadership team, you will be responsible for managing a team of help desk professionals and external consultants to ensure timely and effective...

Job Title: Customer Service Monitor**Job Summary:**We are seeking a highly motivated and detail-oriented Customer Service Monitor to join our team at the City of New York. As a Customer Service Monitor, you will serve as a liaison between HRA units, city agencies, customers, and community organizations to resolve heat-related problems and process...

About the RoleWe are seeking a seasoned Customer Experience Director to lead our customer experience strategy and drive customer-centric initiatives that maximize satisfaction and long-term partnerships. As a key member of our leadership team, you will be responsible for developing and implementing the overall customer experience strategy, ensuring alignment...