ServiceNow Architect and UX Specialist

2 weeks ago


Houston, Texas, United States The Friedkin Group Full time
Transform User Experience with ServiceNow

As a highly skilled ServiceNow Engineer IV, you will focus on enhancing user experience, optimizing workflows for process improvements, and identifying low-code opportunities for both technical and business stakeholders.

Key Responsibilities:
  • Enhance User Experience: Design and implement user-centric workflows on the ServiceNow platform to ensure an intuitive and efficient user experience.
  • Process Optimization: Leverage process engineering expertise to streamline and optimize workflows, improving overall efficiency and effectiveness.
  • Low-Code Solutions: Collaborate with business stakeholders to identify and develop low-code opportunities that meet specific needs and drive process improvements.
  • Feedback and Adoption: Establish feedback loops with end-users to gather insights and drive the adoption of ServiceNow solutions across the enterprise.
  • Training and Support: Provide training and support to end-users, fostering a culture of continuous improvement and knowledge sharing.
Requirements:

We are seeking a seasoned professional with:

  • A Bachelor's Degree and 8+ years of experience in related fields or an equivalent combination of education and experience.
  • 3+ years of experience focused on ServiceNow UX design and creating user-friendly interfaces and workflows.
  • 5+ years of experience developing ServiceNow solutions aligning with business and customer objectives.
  • 8+ years of experience delivering IT solutions to business initiatives.
Benefits:

The Friedkin Group offers a competitive salary and benefits package, including:

  • Base Salary: $120,000 - $180,000 per annum, depending on experience.
  • Total Rewards Package: A comprehensive benefits package that includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave.
  • Professional Growth Opportunities: Advance your career with opportunities for leadership and personal development.
About Us:

The Friedkin Group is a leading organization committed to ensuring equal employment opportunities. We value diversity and are dedicated to creating an inclusive environment for all associates.



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