Retail Sales Associate

2 weeks ago

Mahwah, New Jersey, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly motivated and customer-focused Retail Store Associate to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the sales floor operations.

Key Responsibilities
  • Provide exceptional customer service by anticipating customer needs, demonstrating empathy, and actively resolving potential service issues.
  • Focus on customer satisfaction by offering a warm and friendly greeting, maintaining eye contact, and assisting with locating additional items when needed.
  • Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
  • Support opening and closing store activities as needed.
  • Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
  • Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
Requirements
  • At least 16 years of age.
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details.
Preferred Qualifications
  • Previous experience in a retail or customer service setting.
Education

High School diploma or equivalent preferred but not required.

Compensation

The typical pay range for this role is $19.00 per hour. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, as well as a 401(k) retirement savings plan and an Employee Stock Purchase Plan. Eligible employees may also participate in the Company's term life insurance plan and short-term and long-term disability benefits. Additionally, CVS Health offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

For more detailed information on available benefits, please visit the CVS Health website.

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