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Administrative Support Specialist

2 months ago

San Antonio, Texas, United States HEALTH AND HUMAN SERVICES COMMISSION Full time
Job Summary

At the HEALTH AND HUMAN SERVICES COMMISSION, we are seeking a highly motivated and detail-oriented Administrative Support Specialist to join our team. As an ES Clerk II, you will provide a variety of clerical support services in a service delivery office, ensuring the smooth operation of our daily activities.

Key Responsibilities
  • Provide clerical support to Eligibility Operations staff, including processing mail, opening and dating incoming applications and supporting documents.
  • Review applications for required signature, date, and supporting documents, and log applications for processing.
  • Return incomplete applications to clients and assist with completion when necessary.
  • Copy and return original documents upon request to clients/customers.
  • Respond to client inquiries and requests for assistance.
Requirements
  • Detailed oriented individual with the ability to apply complex policies and procedures.
  • Ability to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines.
  • Must be able to work occasional overtime, as required by management, outside of normal hours of operation.
Preferred Qualifications
  • Knowledge of internet usage.
  • Knowledge of computers.
  • Ability to listen to clients, elicit, relate and evaluate information; and interpret terms as needed.