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Relationship Banker

2 months ago

Fort Myers, Florida, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Our goal is to be a great place to work for our teammates around the world, and we achieve this by being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

We believe in the importance of working together and offering flexibility to our employees. Our approach to flexibility depends on the various roles in our organization.

Key Responsibilities:
  • Engage clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
  • Accurately and efficiently process cash transactions for clients as needed.
  • Have deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connect clients to solutions that meet the financial goals.
Requirements:
  • Execute the bank's risk culture and strive for operational excellence.
  • Build relationships with clients to meet financial needs.
  • Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
  • Grow business knowledge and network by partnering with experts in small business, lending, and investments.
  • Manage financial center traffic, appointments, and outbound calls effectively.
  • Drive the client experience.
  • Manage cash responsibilities.
Skills:
  • Adaptability.
  • Business Acumen.
  • Customer and Client Focus.
  • Oral Communications.
  • Problem Solving.
  • Account Management.
  • Client Experience Branding.
  • Client Management.
  • Client Solutions Advisory.
  • Relationship Building.
  • Business Development.
  • Pipeline Management.
  • Prospecting.
  • Referral Identification.
  • Referral Management.
Education:

High School Diploma / GED / Secondary School or equivalent.

Work Schedule:

1st shift (United States of America).

40 hours per week.