Client Relations Specialist

2 weeks ago


Coldwater, Michigan, United States Steve Franks - State Farm Agent Full time
Job Overview

Position Summary:

Are you a friendly and customer-oriented individual? Do you thrive in engaging with clients? If so, a position with Steve Franks - State Farm Agent could be the perfect fit for you. Our agency specializes in offering State Farm insurance and financial service products.

Key Responsibilities:

  • Build and nurture customer relationships while providing timely follow-ups.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance choices.
  • Collaborate with the agent to create and sustain a digital marketing strategy to enhance office visibility.
  • Assist the agent in identifying and supporting local community initiatives.
  • Help manage the agency's website and social media presence.
  • Exhibit a strong work ethic and a commitment to achieving success every day.

As a Team Member, you will benefit from:

  • Simple IRA plan
  • Base salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency

Qualifications:

  • Exceptional communication skills, both written and verbal
  • Self-driven and motivated
  • Detail-oriented with a proactive approach to problem-solving
  • Dedicated to providing outstanding customer service
  • Able to work collaboratively in a team setting
  • Capable of effectively connecting with clients
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license

Preference will be given to candidates who are bilingual.

If you are driven to excel and envision yourself in this role, we encourage you to complete our application process. We will provide further details regarding the next steps in the interview process.

Please note that all applicants will be required to complete a career assessment prior to any scheduled interviews.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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